FAQ’s

What is the most prevalent behavior of deception?

Research in this area consistently indicates no single behavior, in and of itself, means anything and to believe otherwise could be disastrous. To be successful and accurate in deceptive determinations, we must first know what normal unstressed behavior associated with truthfulness for particular person looks like. Once a person engages in deceitful activity we must then collect verbal and nonverbal indicators of stress related to deception in groups commonly identified as “clusters.” Only then can we achieve the necessary confidence in our assessment and determination of a person’s truthfulness and veracity.

How long does it take to become proficient using these skills?

You will be able to begin immediately using some the skills; however, each person’s ability and skill level will vary and there is no substitution for practice. As with any newly acquired skill, some possess a natural ability to perform, nonetheless, proper foundation, training, and practice are necessary to refine, hone and build confidence in these areas of human behavior. These skills are extremely perishable and without practicing constant usage will diminish.

Can I get good results using these techniques regardless of the type of person interviewed?

Simply, some people are very good at lying and deceiving others and lack guilt or remorse in hurting or harming others. These types of people are typically categorized as psychopaths or sociopaths. The good news is recent research has demonstrated that the manifestation of stress associated with deception occurs in these individuals just as with anyone else except they have the ability to mask the outward expression. By employing the techniques and methods in our training, the interviewer can realize higher than normal successes even with a psychopath.

Some people are just obnoxious and rude, defy authority, and extremely resistant of any inquiry. How can I realize favorable results with these uncooperative individuals?

Recently, much interest has been given to this area of dealing with difficult people in all kinds of situations including the customer service industry and human relations arena. Bottom line is there are no adequate substitutions for proper preparation and anticipation for encountering these individuals and having properly developed strategies. When dealing with these difficult personalities, it has been repeatedly demonstrated in research and actual practice that strong interpersonal communication skills will persevere thereby generating higher levels of confidence and greater perceptions of professionalism. Simply, some trainers identified this process as: planning, persistence and professionalism.

I work in corporate America and I have to treat all people with dignity, trust and respect. Can I use these techniques without “interrogating?”

Yes, and as a matter of fact the concept of “interrogating” is disappearing even among the law enforcement profession. In today’s world, it is crucial and essential to treat people in a way that is non-threatening and non-adversarial to avoid appearances of coercion and/or pragmatic inference or implication. Our instructional approaches and techniques are absent of any questionable tactics or methods that could prove problematic in any corporate or legal setting. We advocate the use of strong interpersonal skills and deception detection practices that are intended to seek and discover the truth increasing ability to collect sensitive information while preserving important relationships.

Does your company provide consulting services?

Yes, we offer customized solutions for clients with specific and unique needs within our areas of expertise. Much of our consulting efforts are concentrated on strategies and techniques for the elicitation of information in civil and criminal matters. Also, we engage in analyzing and evaluating specific training needs of our clients involving human interaction, the elicitation of information, and associated veracity determination. Please contact us to discuss your specific needs.

How much does your training cost?

Generally, presentations, trainings and seminars are customized for the specific needs as identified by corporate, government law enforcement and legal clients. We constantly strive and work with our clients to identify the most cost-effective methods of fulfilling their needs and providing the highest quality of services. Please contact us to discuss your specific requirements.